What should I check before using AnyPASS or e+ for Japan concert tickets?

Check phone-number binding, app availability, transfer rules, companion registration, and whether the phone used to download the ticket matches the number registered at purchase.

Key Facts

  • AnyPASS recipients need the app and free registration; distribution can use SMS, email, LINE, or QR, but the purchaser’s own ticket cannot be distributed and some tickets disable distribution
  • e+ Smart Ticket applies only when that receipt method is offered and requires the e+ app; screenshots cannot be used for entry and organizers can disable distribution
  • Some e+ downloads check the phone number registered at purchase; number changes, app deletion, or device reset can affect a downloaded ticket
  • AnyPASS and e+ are separate systems, so read the event-specific official receipt, distribution, phone, and identity rules for each

Step by Step

  1. Identify the actual system

    If the sale page says AnyPASS, prepare from AnyPASS instructions. If it says e+ Smart Ticket, confirm that exact event offers Smart Ticket. Do not interchange account or distribution rules.

  2. Check the phone rule by system

    AnyPASS needs a compatible phone and registration; some e+ downloads check the purchase-registered number. Assess number changes, borrowed numbers, and data-only SIMs separately.

  3. Verify distribution ticket by ticket

    The AnyPASS purchaser ticket cannot be distributed and other tickets can be restricted. e+ distribution is event-controlled. Recipients also need the correct app, registration, and device.

  4. Test the entry device early

    Log in and display the ticket on the phone you will carry; do not rely on screenshots. After e+ download, avoid app deletion, device reset, or unplanned phone changes.

AnyPASS and e+ Smart Ticket are separate systems. AnyPASS says recipients need the app and free registration and may receive distribution by SMS, email, LINE, or QR. The purchaser’s own ticket cannot be distributed, however, and an event can restrict other distribution. For AnyPASS, first distinguish the purchaser ticket from distributable companion tickets.

e+ Smart Ticket applies only when the sale page offers that receipt method and requires the latest e+ app. e+ says screenshots cannot be used for entry and an event may disable distribution. Some downloads check the phone number registered at purchase, while deleting the app, resetting the device, or changing phones after download can create problems. Before paying, check the actual system’s app, registered number, ticket role, distribution switch, and identity rules instead of relying on a generic “e-tickets can be transferred” assumption.

Verification record

Official sources and review date

Last reviewed: 2026-07-18

Next checks

What to verify before you continue

  1. Confirm whether the AnyPASS or e+ app can be installed on your phone and app-store region
  2. Check whether the phone number, email, and passport-name spelling used at purchase will be needed later
  3. Read whether main and companion tickets can be transferred and whether companions must register first

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